Palautuskäytäntö

Consumers within the European Union have the right to withdraw from their purchase within 14 days of receiving the product.

To exercise this right, the customer must notify us by email at:

info@samesamestudio.fi

within 14 days of receiving the product.

Returned products must be unused, in original condition, and properly packaged.

Unless the product is defective or incorrect, the customer is responsible for return shipping costs.

Refunds are issued to the original payment method within 14 days after receiving and inspecting the returned product.

The right of withdrawal does not apply to custom-made or personalized products.

Nothing in these terms limits mandatory consumer protection rights under applicable law.